
Case Coordination and Enchanced Case Management for Complex Needs
Depending on your journey, family members may need additional assistance to help them navigate services, assessments, and support tailored to their loved ones’ unique needs. There are different levels of support, ranging from calling and asking questions to watching webinars and having an enhanced case manager assist you in finding doctors and service providers.
- Parent-to-Parent Support
- Inland Regional Center CSC
- Medical insurance case worker
- Enhanced Case Management paid through medical insurance
Easterseals Southern California Enhanced Care Management (ECM) brings together Board Certified Behavior Analysts (BCBAs) as case managers to provide more streamlined, efficient care coordination for at-risk individuals. People who receive Enhanced Care Management include, but are not limited to, individuals who have:
- Complex behavioral or medical needs
- History of trauma
- History of repeated visits to the ER or hospitalizations
- Involvement with law enforcement
- A risk of losing their living environment or support services
Working with the individual’s current service and support providers, Easterseals BCBAs develop a common goal and coordinate an approach. During this process, they assist with securing necessary resources, overcoming barriers, and expediting treatments that address the individual’s unique needs. This includes issues related to housing, transportation, and other areas addressed through referral and outreach and funded by Kaiser and IEHP with single-case agreements.
Inland Empire Health Plan (IEHP):
- Open Access for IEHP members in foster care. Offers Care Management and Care Coordination assistance to help find a medical or behavioral health professional in your area. Call (800) 706-4347 for more information.
- Specialty Kids Intervention (SKI) Team for children with developmental disorders. Can provide care coordination services to parents of children under 21. Call Member Services and ask for the SKI Team at 800-440-IEHP (4347).
- Complex Children and Family Services (CCFS) Team for youth, ages 0-20 years. Services include case management, benefit education, including transportation, vision care, community services, and behavioral health. Call (909) 890-2054, ask for the CCFS team at x8580.
Inland Regional Center: Coordinated Family Support (CFS)
Clients/Families | Inland Regional Center
New service. Coordinated Family Support (CFS) is a new Regional Center service for adults (18+) who live in their family home. It provides extra help navigating, organizing, and coordinating services, especially when a person uses many different supports. CFS is designed to reduce barriers, improve access to care, and make it easier for families to manage complex needs. For a complete list of IRC-vendored CFS providers and contact information, visit their website.
CFS assists with the following:
- Coordinating medical, behavioral, and community services
- Scheduling appointments and arranging transportation
- Getting “generic services” like Medi‑Cal, IHSS, or housing supports
- Training family members and support staff
- Planning for emergencies and long‑term care https://www.dds.ca.gov/services/coordinated-family-support-service/
Autism Society Options Policy
This Resource Guide was developed to provide families and professionals with an opportunity to find resources related to autism in the Inland Empire in one place.
All information provided or published by the Autism Society Inland Empire is for information purposes only. Specific treatment, therapy or services should be provided to an individual only at the direction of the individual’s doctor, caregiver, or other qualified professional. References to any treatment or therapy option, program, service, or treatment provider are not an endorsement by the Autism Society. References of treatments, therapies, programs, services, and/or providers are not intended to be comprehensive statements. You should investigate alternatives that may be more appropriate for a specific individual. The Autism Society assumes no responsibility for the use made of any information published or provided. The Autism Society Inland Empire provides information, but it does not constitute medical or legal information. Referrals provided are suggestions to organizations that might help, but do not constitute a recommendation. The Autism Society Inland Empire cannot be held responsible for consequences that arise from individual dealings with a professional or organization. The inclusion of any organization does not imply endorsement, and omission does not imply disapproval. The Autism Society Inland Empire may add or remove organizations from this list at its discretion.


